Customer
Service:
Tel.: 1-800-550-3854
Loc.: 1-760-645-9222
Fax.: 1-866-203-0809
Mail To:
PO Box 2423
Wrightwood, CA 92397
(call for ship-to address)
![[e-mail address]](images/eaddy.png)

Chat Online Now
Okay, so you don't like to talk on the phone. Then try our new live chat feature.
![[eye]](images/livehelp.gif)
We are a nomadic people. We wander the halls, please understand and leave us a note. You can also use the submit form on the right to send a note now.

Technical Support
We are happy to provide technical support through our toll free support lines.
Get accurate information regarding your machinery as well as the installation qualification questions answered. Get certified support now by dialing 1-800-550-3854 and select option 3.
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Have you noticed lately it seems everyone at the end of the phone is clueless? We have, and it's our aim to not be that company. That is why extensive training and continuing in-servicing is a company mandate for each of Van der Stähl Scientific's employees. Whether it's parts, technical or sales questions, count on sucinct and accurate answers. Remember, you can now use our live chat feature or feel free to submit a question or comment below, and someone will respond within 24 hours.
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Contact Us M-F 9-5 PST
Looking for a particular machine or part? Not sure what you're looking for? Call me, I will be glad to help you find what you're looking for. You can reach a real human during business hours
![[MS-350 Controller]](images/parts2.jpg)
Monday through Friday, 9AM-5PM Pacific Standard Time. Need a product quote? Call me and we will e-mail or fax typically within the hour of your request.
-Lisa Durkin
Customer Care
1-800-550-3854 x214

Now Available As A Podcast
Turn your morning workout into a data-packed hour. Many of our
![[Podcast]](images/podcast.png)
customers have been asking for us to provide the Validation Report as an podcast because of the popularity of receiving the information in this format. We will be discontinuing the distribution of CDs as soon as our supply runs out. Also, look for our Validation Report, Volume III, coming soon to an iPod near you.

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