These days, it seems that many companies suffer from post-sale amnesia. They love to be reachable during the buy stage, but after-market, good luck. What do you say about the company where a president has been writing and researching a customer service book for the past 7 years? It's obviously a passion here. When you call an employee's

extension, it rings simultaneously at their desk and their company-provided cell phone. Okay, this can make for some interesting trips to the restroom. Ignore the echo. We know the frustrations of not being able to contact our vendors and we meet endlessly about the importance of streamlining contact.

But what makes Van der Stähl such a strong company is our policy of cross-training employees. At the end of the day, we sell a very complicated and regulatorily-dense product and that is why we spend so much of our time in employee-training and in servicing. We believe in education so much that we founded the Van der Stähl Scientific information network a decade ago to even help train other companies' employees.

Also, we will be providing preventative maintenance training, testing and certification on our website, again with the aim of educating other companies' employees on the intense importance and value of preventative maintenance. We've taken yet another step to the ends of education by commissioning outside writers as well as writing from our own staff on the subjects that surround our industry. All of these articles will continue to grow on the issues in industry page.

But, as the encyclopedia salesman said, "wait, there's more." With Van der Stähl Scientific, you can even use our lab for initial pouch testing and have it interpreted by our certified packaging engineer. Yet again, a service that benefits your company at a great cost to ours. I guess what we're saying here is there's so many reasons to choose Van der Stähl Scientific and we'll try to stop boring you now, but for more information for why to by Van der Stähl Scientific, visit the why buy section on our website. Call anytime, okay not anytime, we do sleep, but call during business hours and talk to a real humanoid.